Frequently Asked Questions

Before you come in to CDI for your exam here are answers to a few common questions you may have:

What do I need to bring the day of my exam?

Please be sure to bring all of your current insurance cards and ID at the time of exam, we will scan it into our system which will help to insure timely billing. Any co-payments are also due at the time of your scan, some insurances charge a co-pay for each scan per visit.

 

What should I wear?

Depending on your exam you may be asked to wear a gown. But for most exams we recommend wearning comfortable clothing that allows you to move freely. It is important that you do not wear any clothing with metal, or hair clips with metal, this includes zippers and metal cappings on the end of draw strings. These small metal pieces can show up on your exam. If you have any questions on specific clothing please feel free to call us and ask. 

 

Can I bring someone into the exam room with me?

You may bring someone into the room for MRI, X-ray and Ultrasound. We cannot however allow extra persons into the exam room during CT exams due to radiation exposure. 

 

What if I have claustrophobia or become anxious?

We do offer Valium for claustrophobia and/or anxiety, but you will be required to have a driver for after your exam. 

 

What insurances do you accept?

CDI is contracted with most major insurance providers and HMOs in the area in addition to a multitude of PPO plans. We are also participated providers with both MediCare and Medi-Cal. We offer reasonable payment plans and for non-insured patients we offer competative global cash prices.

 

Can I pay cash for my exam?

We do offer cash prices for scans, payment will be collected at the time of the exam. For cash pricing please call us at 626-963-2057.

 

When will I be billed?

Our billing department will submit a bill to your insurance two days after your exam. Depending on the type of insurance you can expect to recieve a bill of your balance 30-90 days after your date of service. If you have any questions you can contact our billing department at (626) 915-5181.

 

Can I make a payment over the phone?

Yes. You can make a payment over the phone by calling Glendora Radiological Associates, our billing department directly at (626) 915-5181. Please be sure to have your account number and balance at the time of your call.

 

 

 

 

CONTACT US

828 S. Grand Ave., Suite 104

Glendora, CA 91740

 

Phone: (626) 963-2057

Fax: (626) 963-4298

Email: Please use our contact form.

HOURS

 

Mon-Fri: 7am- 5pm

Sat: 8:30am - 12pm

Sunday: CLOSED

 

We currently offer

non-contrast MRI services only on Saturdays.

THE LATEST CDI NEWS

 

Working in partnership with leading Hospitals; Queen of the Valley, Inter-Community, Foothill Presybterian and our physician partners to deliver the highest level of customer service to patients who put their trust in us.

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